Poolside fall compensation agreed

Posted: 23rd July 2013

Hotel PoolA woman injured on a Club 18-30 holiday has received a settlement for the foot injury she sustained as a result of  tripping on a step near the swimming pool at her hotel. The area was poorly lit and no measures had been taken to make guests aware of the step.

In the fall, the woman suffered a double fracture to her foot, which swelled up and was very painful. A cast had to be put on it while it healed. As well as the pain and discomfort from her foot injury, she also suffered bruises and cuts to her hands, elbows, knees and shins.

As a result of her injuries, she had to remain in her hotel room for the rest of the holiday.

After she had returned home, the woman commenced a compensation claim against the tour operator. The tour operator initially denied any liability for her injuries but, after medical evidence was produced in support of the woman’s claim, a settlement of £2,500 in damages was agreed.

In the UK, people on a package holiday are protected under the Package Travel Regulations 1992. These set out tour operators’ responsibilities to their customers and the remedies available in the event of a breach of the Regulations.

If you have been injured while on holiday, or during any other recreational activity, you may be able to claim compensation. Contact us to discuss your claim.