Quality assured

Posted: 3rd September 2013

Lexcel

Williamsons has secured renewal of its Lexcel accreditation.

Lexcel is the National Law Society’s management quality mark.  It is developed specifically for the legal profession – an optional accreditation scheme for law firms and in-house legal departments which signifies that a practice meets high client care and business management standards.

To gain and retain Lexcel accreditation, a firm must undergo a rigorous initial and then repeated annual application and assessment process. This includes background checks and an on-site visit from an experienced Lexcel assessor.

Nicholas Fluck, President of the Law Society of England and Wales, says, “Gaining and maintaining Lexcel is no mean feat. There are many facets of being a Lexcel accredited law firm, including client care.  A commitment to customer service in today’s ever more competitive legal services market is vital. By undergoing the rigorous Lexcel application and assessment process practices can show the positive steps they are taking to help clients in the increasingly diverse, complicated legal services market.

The scheme is a beacon of quality to clients and potential clients alike”.

Michael Williamson said, “We were delighted to first secure the Lexcel accreditation last year and to retain it following our annual maintenance visit this year. Our clients and staff are the main beneficiaries. They can rest assured that the way in which we manage our practice and their best interests are at heart.  There is a widening choice in the legal services market, but increasingly a lot of poor services waiting for the unwary. Lexcel is the kite mark of quality”.

Williamsons is one of around 1500 legal practices in England and Wales with Lexcel accreditation, although they make up less than 15% of the total.